Sony ILCE-3000

These guys are fast and good, AND they send you pictures of the problem so you understand what they are doing. We are a broadcast affiliate, and all of our cameras go here for repair now.

I was disheartened after a phone call with Canon, which recommended that I ship my DSLR body to its service centers in VA or NJ. I have a trip coming up soon and worried that I wouldn’t get it back in time, plus it’s an extra hassle. Luckily I came across MYK online. John responded promptly to my inquiry and not only did he repair it in less than a day, he also replaced the bashed-in hot shoe and fixed the pop-up flash free of charge. Definitely would recommend.

None of the local shops could repair my broken Canon Vixia LCD screen.  The worst part was some of the videos I had recorded on the camcorder was on the built-in hard-drive and because of the broken screen. I couldn’t transfer the video.  If the repair doesn’t work out then the family video I have on the HD is lost forever! I couldn’t be happier with the service John provided.  He was very responsive to my emails and ordered the replacement LCD the day my camcorder arrived at his shop.  As soon as I paid he sent me a tracking number for my shipment back.  The camcorder works perfectly now. I’m writing this review on Yelp so that others have the courage to send their camera equipment to John for repairs.

We are very grateful for John’s excellent service and honesty. A few months ago we bought a Panasonic HC-V110 camcorder that had not been working for some time when turned on, even when the battery had been charged. By the time we brought it to John at MYK, the battery had been used up. He had to recharge the battery for us before he could turn it on. Without hesitation he allowed us to return the same day to find out the diagnosis. When we returned to the shop after about 2 hours, he turned it on and this time for some reason it was working. He was very honest and kind and did not want to charge us anything.

“I bought a canon FS11 camcoder online recently and this camera has 16 GB of internal memory as Well as recording on SD card. For some reason, I was not able to switch recording to card so after Researching MYK Camera Repair in Des Plaines, IL which is a few miles from where I live I decided To take my camcorder there and ask them. As soon as I entered the store I heard “I will be right there” and after a few seconds John came to the counter and asked how he could help me. After Explaining my frustration with not being able to switch from internal to SD card to record, John proceeded to show me how to switch. The problem was my Micro SD card with adapter. John tried inserting his own SD card and it worked. He was very gracious and kind, I thanked him for Taking the time out of his busy schedule to help solve my problem. I came home and changed The SD Card and thanks to John it records on card.”

I found MYK Camera repair through an internet search. I have a Sony PMW-EX1 prosumer video camera that would intermittently power off and back on by itself. So I decided to fill out the form on their website for a free estimate. John from MYK contacted me the same day with more questions about the problem, and after a series of email exchanges he gave me an estimate. This estimate was a fraction of what Sony wanted to repair my camera. So I sent him my camera. Here are my ratings: Communication 10/10 – From start to finish John kept me informed with emails and photos of the work he was doing. Perfect Turnaround 10/10 – The camera was repaired in three days and immediately shipped back. Perfect Shipping 10/10 – The camera was repacked in the carton that I shipped it in with extra padding added. Then that carton was placed in an even bigger box with more padding. Shipping cost was included in the estimate so I was shocked at the amazing pack job. Perfect Workmanship 10/10 – From the photos John sent me I could see how far he had to disassemble my camera to repair it. It was a lot of work. I could also see the old and new part along with the the highly skilled desoldering/soldering job he did to repair the camera. I received the camera back immaculately clean, with the firmware updated. Even a few minor things I never mentioned were taken care of. (missing screws replaced , loose viewfinder tightened) The camera now works flawlessly. Perfect I have been a professional videographer for 17 years and have had many cameras repaired. This has been my best experience to date.