Home / FAQ’s

Frequently Asked Questions

1. Do we have a price list for each model?
No, we determine minimum labor by type of the camera and difficulty of repair:
Mini-DV (Standard Definition) 8mm, Hi8, D8 (Digital8) are $159 or up depending on the model and difficulty of repair.
HDV Mini-DV, HDD, Micro-MV camcorders & DSLR cameras are $179 or up depending on the model and difficulty of the repair.
8mm, Hi8, D8, SD, HD Mini-DV Recorders, Decks, and Sony A7 (ILCE) series are $249 or up depending on the model and difficulty of repair.
Professional 3CCD & 4K cameras are $299, $399 or up depending on the model and difficulty of repair.
Our labor includes cleaning, lubrication, adjustments & minor parts (rollers and gears)
However, our labor does not include major parts, such as Drum, Capstan motor, Lens & Circuit boards.

2. Payment methods?
Personal or Business Checks.
We accept credit cards through the PayPal.
We do not take any credit cards information over the phone.
We’ll e-mail you an invoice through the PayPal when the repair is complete.

3. Turn around time?
Normally one to seven days, sometimes one to three weeks or more, it’s depending on parts availability.
Same day shipping is available if the payment clears before 10 am central time.
For dealers, our turnaround time will be longer, if due is over.

4. Refusal & Shipping fee?
For the un-repaired equipment,  we offer free estimates and there is no refusal fee even you don’t want us to fix it, you just pay for the return shipping.
For the repaired equipment, we offer free UPS ground return shipping within 48 Continental United States only.
Any camera or camcorder has been damaged by liquid, impact, previously attempted to repair by your own or by other repair facilities, $70.00 for an estimate and S/H fee will be applied.

5. Do we still service the camcorders that are 10+ years old?
Yes, this includes 8mm Hi8 camcorders & recorders, Sony CCD-TRV series, and DCR-TRV series.

No, this includes Sony CCD-V, CCD-F series & CCD-FX series, Canon E series, A1, L1 & L2,
All the models from Magnavox, Sears, Radioshack, Philips, Montgomery, Toshiba & Full-size VHS camcorders.

If you need a quote in PDF form for insurance claim purpose, we can help, your cost will be $70 and plus return shipping and must be paid upfront.

6. Do we repair, service digital cameras?
Yes, We do repair Canon, Sony, and Panasonic digital SLR cameras.

7. Do we repair, service VHS VCR’s?
No, we don’t.

8. Do we sell parts, AC chargers or batteries?
No, we do not sell any accessories but we’ll sell some new and used parts.

9. What’s does our warranty cover?
6 months(180 days) Parts & Labor for the same defect.

9. Do we rent equipment?
Yes, We have an Hi8 8mm player (Sony EV-C100) it is $40 per day.

Our Clients


Grand Junction, CO


Hastings, NE


Fargo, ND


Dothan, AL


Fort Wayne, IN


Bowling Green, KY


Harrisonburg, VA


Lansing, MI


South Bend, IN


Augusta, GA


  • CBS, NBC affiliate uses MYK Camera Repair

    These guys are fast and good, AND they send you pictures of the problem so you understand what they are doing. We are a broadcast affiliate, and all of our cameras go here for repair now.

    Chief Engineer
  • Definitely would recommend

    I was disheartened after a phone call with Canon, which recommended that I ship my DSLR body to its service centers in VA or NJ. I have a trip coming up soon and worried that I wouldn’t get it back in time, plus it’s an extra hassle. Luckily I came across MYK online. John responded promptly to my inquiry and not only did he repair it in less than a day, he also replaced the bashed-in hot shoe and fixed the pop-up flash free of charge. Definitely would recommend.

  • The camcorder works perfectly now

    None of the local shops could repair my broken Canon Vixia LCD screen.  The worst part was some of the videos I had recorded on the camcorder was on the built-in hard-drive and because of the broken screen. I couldn’t transfer the video.  If the repair doesn’t work out then the family video I have on the HD is lost forever! I couldn’t be happier with the service John provided.  He was very responsive to my emails and ordered the replacement LCD the day my camcorder arrived at his shop.  As soon as I paid he sent me a tracking number for my shipment back.  The camcorder works perfectly now. I’m writing this review on Yelp so that others have the courage to send their camera equipment to John for repairs.

  • We are very grateful for John's excellent service and honesty.

    We are very grateful for John’s excellent service and honesty. A few months ago we bought a Panasonic HC-V110 camcorder that had not been working for some time when turned on, even when the battery had been charged. By the time we brought it to John at MYK, the battery had been used up. He had to recharge the battery for us before he could turn it on. Without hesitation he allowed us to return the same day to find out the diagnosis. When we returned to the shop after about 2 hours, he turned it on and this time for some reason it was working. He was very honest and kind and did not want to charge us anything.


Over 20 Years of Experience

We are proud to have provided the highest customer satisfaction in camera, camcorder, and video equipment repair services for over 20 years.

Camcorder Repairs

Electronic Circuit Board repairs in component level

Camera Repairs

Sony Alpha 7, Canon EOS & Rebel series repairs

Recorders & Players

8mm, Hi8, Digital 8, Mini DV & HDV Recorders

State Of The Art Testing Equipment

To provide more accurate estimates and faster repair turnaround times, MYK camera repair uses State of the art testing equipment.

Free Estimates

We will be happy to evaluate your camera and will provide you with a free estimate as well as a brief description of what needs to be done in order to fix your camera.

Our Primary Focus

A free estimate isn’t the reason that we have earned The Highest Customer Satisfaction Rating.
We care for your camera as if it is our own because your satisfaction is our primary focus.
With over 20 years of experience and technical expertise in camera & camcorder repairs, we serve each of our customers with care.

Competitive Pricing

We strive to offer the most competitive pricing, and we will charge less than what the manufacturers themselves will charge for the same repairs.
We always try to save the original parts and repair major circuit boards in component level in order to lower the cost of repair.

Turnaround Time

Our turnaround time is usually less than a week.
The time it takes to repair a camera is dependent upon the type of repair and the availability of parts.
In rare instances, we will always notify our customers if there are any unexpected delays.

Free Return Shipping

We offer a free ground return shipping for the repaired cameras & camcorders within the U.S. through FedEx, UPS or USPS.

Repair Warranty

Our camera repair services also come with a full inspection, general cleaning, lubrication, alignment, firmware upgrade & six (6) month warranty for the parts & labor.

More reviews at Yelp

“This place fixed my daughter’s Canon rebel camera fast and at a reasonable price. I’ll definitely be taking any cameras…”

More reviews at Google

“Excellent, reliable, highly skilled and very knowledgeable about cameras. Quick turn around. I would use them again.”

More reviews at BBB

“I sent John my Sony Handycam. He kept me in the loop every step of the way, and I got the camera back within a week.”