Canon Vixia HF11

These guys are fast and good, AND they send you pictures of the problem so you understand what they are doing. We are a broadcast affiliate, and all of our cameras go here for repair now.

I was disheartened after a phone call with Canon, which recommended that I ship my DSLR body to its service centers in VA or NJ. I have a trip coming up soon and worried that I wouldn’t get it back in time, plus it’s an extra hassle. Luckily I came across MYK online. John responded promptly to my inquiry and not only did he repair it in less than a day, he also replaced the bashed-in hot shoe and fixed the pop-up flash free of charge. Definitely would recommend.

None of the local shops could repair my broken Canon Vixia LCD screen.  The worst part was some of the videos I had recorded on the camcorder was on the built-in hard-drive and because of the broken screen. I couldn’t transfer the video.  If the repair doesn’t work out then the family video I have on the HD is lost forever! I couldn’t be happier with the service John provided.  He was very responsive to my emails and ordered the replacement LCD the day my camcorder arrived at his shop.  As soon as I paid he sent me a tracking number for my shipment back.  The camcorder works perfectly now. I’m writing this review on Yelp so that others have the courage to send their camera equipment to John for repairs.

We are very grateful for John’s excellent service and honesty. A few months ago we bought a Panasonic HC-V110 camcorder that had not been working for some time when turned on, even when the battery had been charged. By the time we brought it to John at MYK, the battery had been used up. He had to recharge the battery for us before he could turn it on. Without hesitation he allowed us to return the same day to find out the diagnosis. When we returned to the shop after about 2 hours, he turned it on and this time for some reason it was working. He was very honest and kind and did not want to charge us anything.