Frequently Asked Questions and Repair Videos
1. Do we have a price list for each model?
No, we determine minimum labor by type of camcorders for example:
Mini-DV (Consumer), 8mm, Hi8, D8(Digital8) VHS-C, Digital cameras & Decks are $99.00
Mini-DV (HDV), DVD, HDD, Micro-MV & Decks are $149.00
HDV, DVCAM, DVCPRO, BETACAM, DECKS & all the professional 3CCD cameras are $199.00
and up.
Labors includes cleaning, lubrication, adjustments, minor parts are included (rollers and gears) and shipping and handling.
However, labor price does not include major parts, such as Drum, Capstan motor, Lens & Circuit boards.
2. Payment methods?
Personal or Business Checks
We accept credit cards through the Google Check Out.
We do not take any credit cards information over the phone or at our premise.
We'll e-mail you an invoice through the Google Checkout when the repair is
completed.
Take a tour of Google Checkout
Now we
accept PayPal
3. Turn around time?
Normally one to seven days, sometimes one to three weeks depending on parts availability.
Same day shipping is available, if the payment cleared before 10am central time.
4. Refusal fee?
No, we will pay for return shipping fee, even you don't want us to fix it.
5. Do we still service camcorders that are 10+ years old?
Yes, this includes: 8mm Hi8 camcorders & recorders, Sony CCD-TRV series and
DCR-TRV series.
No, this includes: Sony CCD-V, CCD-F series & CCD-FX series, Canon E series, A1, L1 & L2,
All the models from: Magnavox, Sears, Radioshack, Philips, Montgomery, Toshiba & Full size VHS.
6. Do we repair, service digital cameras?
Yes, Sony and Panasonic only, also We do repair Canon EOS Rebel XT, XTi CF pins.
7. Do we repair, service VCR's?
No, but we do service commercial decks.
8. Do we sell parts, AC chargers or batteries?
No, we do not sell any parts or accessories.
9. What's does our warranty cover?
4 months(120 days) Parts & Labor for same defect. After this warranty period, we'll give you 50% off on labor plus parts.
9. Do we rent equipment?
No